Privacy policy

Last updated: May 2, 2026

Kaala Cart operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

1. Personal Information We Collect

We collect personal information that identifies or can be reasonably linked to you. This includes:

  • Contact Details: Name, billing address, shipping address, and email address.

  • Financial Information: Payment transaction details and payment confirmation. Note: All payments are processed through secure gateways (like Paytm), and we do not store your full card details.

  • Order Information: Items you view, put in your cart, or purchase.

  • Device Information: IP address, browser type, and network connection details.

2. How We Use Your Information

Depending on how you interact with us, we use your information to:

  • Fulfill Orders: To process payments, arrange shipping, and provide order confirmations.

  • Communication: To provide customer support and respond to your inquiries via email.

  • Security: To detect and prevent fraudulent or illegal activity on our website.

  • Legal Compliance: To comply with applicable Indian laws and regulatory requirements.

3. Disclosure of Information

We share your information only with necessary third parties to provide our services:

  • Shopify: Our store is hosted on Shopify, which processes data on our behalf to enable the Services.

  • Payment Gateways: We share transaction data with secure payment providers like Paytm to process your payments.

  • Shipping Partners: Your name and address are shared with courier services to deliver your products.

4. Security and Retention

We take reasonable measures to protect your data. However, no method of transmission over the internet is 100% secure. We retain your personal information only for as long as necessary to provide you with our services and for legal or business reasons.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate information.

  • Delete your personal information, subject to certain legal obligations.

6. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised policy will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us:

  • Email: kaalaxp@gmail.com

  • Address: Koorachunde, Koorachundu PO, Kanthalad, Kozhikode, Kerala, India - 673527.